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Interactive voice response
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#	Item
341	ms_0577_impact_10thani_winner_logo_c_cmyk Add to Reading List Source URL: www.computer-talk.com Language: English - Date: 2015-02-05 14:36:13 Computer-mediated communication Microsoft Lync Instant messaging Interactive voice response Skype Unified communications Microsoft Lync Server Microsoft Office 365 Software Videotelephony Computing
342	TeleSafety Case Study Maximizing Field Employee Safety: Tracking, Communications and Response Add to Reading List Source URL: www.datatel-systems.com Language: English - Date: 2005-08-11 10:07:38 Datatel Interactive voice response Safety
343	Belgium Railways achieves ROI in less than a year and First Call Resolution of over 97% by implementing Altitude Software The National Railway Company of Belgium, Belgium Railways, or NMBS/SNCB Add to Reading List Source URL: www.altitude.com Language: English - Date: 2014-05-28 11:17:47 National Railway Company of Belgium Rail transport in Belgium Railteam Thalys Altitude Software Interactive voice response Call centre Rail transport Land transport Eurostar
344	Telecommunications Contact Centers Case Study: Jacada Solutions Improve Quality, Efficiency, and Deliver Cost Savings to Telecommunications Contact Centers Add to Reading List Source URL: www.jacada.com Language: English - Date: 2012-01-05 14:14:05 Computer telephony integration Telephony Technology Call centre Interactive voice response Customer experience O2 Telefónica Microsoft Customer Care Framework Jacada Marketing Business
345	Real Estate Developer Reaches New Customer Service Quality Levels Real Estate Developer Reaches New Customer Service Quality Levels Add to Reading List Source URL: www.altitude.com Language: English - Date: 2012-07-12 09:25:55 Interactive voice response Altitude Software Microsoft Dynamics CRM Electronics Software Computer telephony integration Call centre Telephony
346	CONFÉRENCE EUROPÉENNE DES MINISTRES DES TRANSPORTS EUROPEAN CONFERENCE OF MINISTERS OF TRANSPORT SEMINAR THE INLAND WATERWAYS OF TOMORROW ON THE EUROPEAN CONTINENT Add to Reading List Source URL: internationaltransportforum.org Language: English - Date: 2011-02-14 09:26:12 Danube Commission Water transport Geography of Europe Inland navigation Navigability Interactive voice response Inland Electronic Navigational Charts Danube Geography of Serbia Water
347	Navy Federal Credit Union Noble Success Story Add to Reading List Source URL: www.noblesys.com Language: English - Date: 2014-06-06 12:30:44 Computer telephony integration Electronics Dialer Interactive voice response Avaya Business telephone system Call centre Telephony Electronic engineering Noble Systems Corporation
348	Empirix VoiceWatch Contact Center Monitoring Service Add to Reading List Source URL: www.empirix.com Language: English - Date: 2013-04-08 16:39:24 Interactive voice response Electronics Technology Information Data transmission Empirix Telecommunications
349	Intrum Justitia boosts its credit management activities with Altitude-based solution Altitude Software selected among seven suppliers The Intrum Justitia Group is Europe’s leading Credit Management Add to Reading List Source URL: www.altitude.com Language: English - Date: 2012-01-19 06:55:06 Altitude Software Justitia Intrum Justitia Ireland Dialer Malware Interactive voice response
350	Smart Multichannel Customer Interaction Management at Iberdrola, one of the world’s largest utilities In the last decade Iberdrola has experienced a Add to Reading List Source URL: www.altitude.com Language: English - Date: 2013-01-07 09:25:10 Measurement Iberdrola Altitude Software Contact manager Electricity meter Customer experience management Energy Interactive voice response Technology

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